Terms and Conditions

The following terms and conditions apply when using the website www.cityclub.com.au which is owned and operated by CCA Australia Pty Ltd ABN 51 078 674 512. All rights reserved. (City Club, we, us, our, means CCA Australia Pty Ltd. You, site visitor, customer means the City Club website user.)


By registering with, ordering from or using the website, you agree to the terms and conditions. These terms and conditions are subject to the mandatory requirements of law applicable to City Club and include all policies referred to in these terms and conditions or published on www.cityclub.com.au. You agree and accept that to the extent permitted by law City Club is not responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. The terms and conditions may be amended from time to time. Please review the terms and conditions regularly.

If there are any further queries or need for assistance, please contact our friendly customer service team on 1800 653 332 8:30am – 4:30pm Monday to Thursday, and 8:30am-1:30pm Friday EST, or simply email customer.service@cityclub.com.au.  Please refer to our Shipping and Delivery Policy for holiday closures.

Acceptance of Orders

An order is accepted when a customer submits an online purchase and that purchase has been accepted by City Club and payment is made in full.


From time to time promotional offers are made on purchases through the website. All offers and promotions are at City Club’s sole discretion and are subject to availability, variation and withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges (unless otherwise specified).

Current Offers

Happy Christmas 30% Off Starts Now

30% off Sitewide at www.cityclub.com.au using a Coupon Code
Offer from 12th December 2018 until 12 midnight 19th December 2018
Offer emailed to online subscribers who have agreed to receive promotional material.
(Offer not available at City Club stockists)

Happy Christmas 20% Off Starts Now!

20% off site wide at www.cityclub.com.au using a Coupon Code
Offer from 12th December 2018 until 12 midnight 19th December 2018
Facebook offer
(Offer not available at City Club stockists)

Privacy and Security

Protecting and respecting the privacy of site visitors and customers is of utmost importance, please read our Privacy Policy for further information.

Customer Account

The website user is responsible for the ensuring the security of their account and password and that no person has unauthorised access to them. The website user agrees to accept responsibility for all activities that occur under their account or password. The website user must contact City Club immediately if there has been any unauthorised use of or access to their account and password details. City Club is not liable for any loss or damage which may arise as a result of failure of the website user to keep their password and account protected.

GST and Taxes

All Australian orders include GST (10%). All international orders will be charged in Australian dollars and will generally be exempt from Australian GST. However customs and duties may be charged once the goods reach the destination country, these charges must be paid by the person receiving the goods. Please contact the relevant local authority for current charges.  To comply with Australian customs regulations, City Club will declare the value of all goods ordered and mark them as dutiable merchandise regardless of the intended use.

Payment & Prices

All prices are shown and processed in Australian Dollars (AUD). Price variations may apply to big sizes. Orders will be processed once cleared payment is received. Despatch normally occurs the business day following placement of the order. If despatch is substantially delayed, the customer will be contacted by City Club’s customer service team.

Shipping and Delivery

Please read City Club’s Shipping and Delivery Policy for further information.


City Club gladly accepts returns in accordance with our policy. Please read City Club’s Returns and Exchanges Policy for further information.


Whilst every effort is made to ensure that information is current and correct, occasionally errors may occur. City Club reserves the right to change price, description, offers or other information on the website at any time without notice.

Product Display

City Club has made every effort to display the products featured on the website as accurately as possible. However colour and display capabilities vary greatly depending on the quality of the screen/device used by the customer. City Club cannot be held responsible for the limitations of the screen/device used by the customer and cannot guarantee that the display/colour of the product will be identical to the actual product.


City Club make every attempt to ensure the website is free from viruses (or other conditions) which could damage or interfere with data, hardware or software with which it might be used. The website user assumes all risk of all programs and files on the City Club website and release City Club of all responsibilities for any consequences of its use to the extent permitted by law.

Website Misuse

The website user is prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorized information or interfere with or disrupt the operations of the City Club website, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liberty, or otherwise violate any law.

The website user is not permitted to send any unsolicited emails or spam through, from, or via our website.


Unless otherwise indicated, all materials on the City Club website and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by CCA Australia Pty Ltd. Except for the purpose of bona fide use of this site or as otherwise permitted by the Copyright Act of 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted.

Any use of materials (e.g. Images and videos) on the City Club website, including reproduction for purpose other than the website user’s personal non-commercial use, modification, distribution, republication, without the prior express written permission of CCA Australia Pty Ltd is strictly prohibited.


The City Club website may contain links to other websites, these are provided as a ready reference for searching for third party goods and services and a not an endorsement of those websites, their operators or the goods and services they describe. Other websites (such as Facebook) are linked to the City Club Website and are not covered by these Terms and Conditions. They may have their own policies of use. If the site visitor chooses to access these sites, they do so at their own risk. City Club is not responsible or liable for the content or operation of any third party website of any good or services they describe.

Third parties are not permitted to link to or frame the City Club website without the express permission of CCA Australia Pty Ltd.


City Club reserves the right to refuse access to the website, terminate accounts, remove or edit content at City Club’s discretion. If City Club cancels an order you will not be charged. You must be over 18 years of age to use this website and to purchase any goods or services.